Assessor Resource

CHCORG610B
Manage change in a community sector organisation

Assessment tool

Version 1.0
Issue Date: May 2024


The skills described in this unit may be applied across a range of community sector workplace contexts

This unit describes the knowledge and skills required to foster and implement constructive and beneficial change in a complex organisation

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains Employability Skills



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit is most appropriately assessed in the workplace under the normal range of workplace conditions

It is recommended that assessment take place on more than one occasion or evidence gathered that provides evidence of competence over a period of time

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment of this unit include access to an appropriate workplace where assessment can be conducted

Method of assessment:

Assessment may include observations, questioning and evidence gathered from the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

A range of approaches to organisation planning and management

Community consultation mechanisms

Funding/income strategies

Marketing and promotion

Organisation change strategies

Principles and practices of change management theory

Relevant government policies and systems

Scope and operation of the industry

The services and products of the research sources listed in the Range Statement

Essential skills:

It is critical that the candidate demonstrate the ability to:

Consult research sources identified in the Range Statement

Develop and implement organisation policies and procedures indicated in the Range Statement

Work with aspects of organisation change as identified in the Range Statement

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate application of skills in:

continuous improvement principles and practices

literacy

communication and negotiating with senior level decision-makers and community leaders

preparing and delivering public presentations

community consultation

planning and review processes

coordinating a complex range of issues and relationships

analysis

leadership and motivation

service quality maintenance

financial management and maintenance

effective and safe management of technological change

Facilitate processes to recognise and address environmental responsibility and sustainable practice issues

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Trends may include:

Social, political and economic trends driven from a variety of sources

Organisation change may relate to:

Building and other resources

Community expectations

Employment and work practices

Internal and external policies

Legislative and statutory framework

Levels and sources of funding

Management decision-making processes

Nature and focus of service, programs and activities

Service users/funding providers

Staff requirements

Technological changes

Research sources will include:

Academic studies

Commission of inquiry, royal commissions, senate inquiries reports

Commonwealth and state government reports

Conferences, seminars, visiting speakers

Media

Peak bodies

Political party policy

Professional associations journals and projects

Publications, newsletters

Social action and research bodies

Statutory/government bodies

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Design and implement processes to regularly review relevance of organisation's philosophy in the light of needs of clients and key stakeholders 
Undertake ongoing monitoring of organisation policies and practices to ensure they: 
 
 
 
 
 
Undertake ongoing evaluation of organisation's practices to ensure they: 
 
 
Implement appropriate strategies to provide accurate and current information on trends and changes in the community which may impact on the organisation and its clients 
Identify and assess social, political and economic trends and anticipate their impact on the organisation, community and client group 
Where required, commission expert advice and/or research to provide access to detailed information about trends and the likely impact of changes 
Maintain currency with information and trends through membership of professional associations, research organisations and networks 
Assess and revise appropriate management and work practices to reflect trends and research findings 
Identify changing requirements, initiate opportunities to change policies and practices, and promote to relevant staff, clients and stakeholders 
Define the nature and scope of required changes, and develop strategies to successfully implement them, including: 
 
 
 
 
Identify and implement changes that reflect: 
 
 
 
 
 
Put in place processes to ensure outcomes of changes are evaluated against expectations and previous performance 

Forms

Assessment Cover Sheet

CHCORG610B - Manage change in a community sector organisation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCORG610B - Manage change in a community sector organisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: